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Privacy Policy

Last updated: June 29, 2026

What We Collect

When you create an account, we collect your email address and name. IPCraft is passwordless — we never collect or store passwords. If you sign in with Google, we receive your name, email address, and Google account identifier from Google. When you use the application, we store the network data you enter (subnets, IP addresses, and related metadata). We also collect standard server logs (IP addresses, timestamps, URLs accessed) for security and debugging.

How We Use Your Data

  • To provide and maintain the IPCraft service
  • To process payments via Stripe (we do not store credit card numbers)
  • To send transactional emails — magic sign-in links, email verification, team invitations, and billing notices
  • To monitor, secure, and debug the service using server logs

Data Storage and Security

Your data is stored on servers in Ashburn, Virginia (USA), hosted by Hetzner Cloud. All data is encrypted in transit via TLS. Database access is restricted to the application through row-level security policies that ensure complete isolation between organizations.

Third-Party Services

We share limited personal data with the following service providers, only as needed to operate IPCraft:

  • Hetzner — cloud hosting and infrastructure (servers located in Ashburn, Virginia, USA)
  • Cloudflare — CDN, TLS termination, and DDoS protection
  • Stripe — payment processing (we do not store credit card numbers)
  • Resend — delivery of transactional emails
  • Sentry — error and performance monitoring (US-based); receives technical error data and IP addresses
  • Google — sign-in via Google OAuth (only if you choose it) and address autocomplete via Google Maps on the Locations page

Data Retention

Your data is retained as long as your account is active. If you delete your account, we will delete all associated data within 30 days. Database backups containing your data are retained for 7 days after deletion.

Your Rights

You can export your data at any time via CSV export. You can delete your account at any time from your account settings, which permanently removes your data, or request deletion by contacting us. We will comply with applicable data protection regulations.

Cookies

We use an essential session cookie (HttpOnly, Secure, SameSite=Lax) to keep you logged in, plus a short-lived state cookie during Google sign-in. We do not use tracking or advertising cookies, and we run no third-party analytics. Some providers we rely on — such as Cloudflare and Google Maps (on the Locations page) — may set their own functional cookies.

Contact

For privacy-related questions, contact us at [email protected].

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